Web
Support, maintenance and operations for websites and apps
A website or app is never finished at launch. It needs updates, monitoring and someone who answers when something breaks.
Monitoring and alerts
Uptime, speed, certificates and errors are watched around the clock, so problems are found before your customers notice them.
Security updates
CMS, plugins, frameworks and servers are updated on a schedule, and vulnerabilities are patched. An unpatched site is the most common way in.
Backups and recovery
Regular backups that are tested, and a plan for how the site is brought back if something goes wrong.
Agreements to fit the need
From basic maintenance to a dedicated team. Scope and responsibility are written into the agreement.
Further development
New features, integrations and content changes in the same agreement, so the site keeps up with the business.
Questions we get
Can you take over support for a site someone else built?
Yes. The code, hosting and access are gone through first, then maintenance is taken over.
Which platforms are covered?
WordPress, WooCommerce, Shopify, Drupal and custom solutions in PHP, Laravel, .NET, Node.js and React, among others.